Can you set up my hosting and domain name?
Yes! Most designers won't deal with the technical details so we're really happy that we can take care of all this for you. We can purchase your domain name and host your website with our friends over at Siteground. If you already have a hosting provider we can easily transfer the package over to us and again we will deal with your current provider so you don't have to!
How much does hosting cost?
A 12 month hosting package is currently priced at £120.00 and this is payable in either March or July every year. A domain name is priced at £20.00 per year and you will be sent an annual reminder when your domain name is due for renewal.
I want to stay with my provider. Is this ok?
Of course. There is no issue should you wish to stay with your provider. However, we'll be unable to provide you with any technical assistance if there are any issues relating to your hosting.
What platform do you use to build your websites?
We use WordPress because it's so user friendly and it won't outgrow the needs of your business. Whilst offering many design options you should have no problem maintaining your website after it's gone live (however, we can take care of this should you need us to.) We also offer the option to build your site in Shopify if you're looking for a great ecommerce platform.
Can I use my own chosen theme?
No, unfortunately not. We use Betheme and Divi which is suitable for the design of all our websites.
How much will it all cost?
Web Design starts at £2,500. If you'd like us to take care of both your brand and website design, the package price currently starts at £3,000. We require a £200.00 deposit to secure our design services and place you firmly in the diary. Please book a call for an accurate quotation!
How long will my project take?
Web Design projects take approximately four weeks depending on the complexity of your design. We will be able to give you a clear indication of time frames once we've had a good chat.
How do we get started?
First of all we would love to meet you. We can do this the old fashioned way (face to face) or via zoom. During our free consultation we'll find out more about you and your business and where you are heading. We will spend the time discussing the content you'd like to include and any additional extras you might be considering. You'll be given the chance to ask us those all important questions and have the time to consider all your options. If you'd like to work with us, we'll then ask for a £200.00 deposit to get you firmly booked in our design diary.
Can you write my copy for the website?
We expect that copy is written by yourself or by one of our recommended copywriters. This aspect is really important so take the time to think about this!
I already have existing branding. Can you use this on my new website?
We can but only if it has been professionally designed and it aligns with our style and ethos. There are some incredible brand designers out there and we are more than happy to incorporate their work. We will always be honest about whether your current brand design is working for you and whether it will sit well within your new website.
Do I need professional photography?
Yes! Professional photography is key to ensuring you can build trusted client relationships. Do come and chat to us about this if you're not sure where to start.
How many amends can I make to the design?
We include two home page mock up amends in the cost of your web design package and a final round of amends prior to the launch of your site. Additional amends will be charged for and they will be discussed with you before the work is completed.
What happens after my website has gone live?
You'll be invited to jump on a tutorial zoom so we can show you exactly how to make simple amends and changes to your website. There's no point having a site if you don't know how to use it!
Do you charge an ongoing monthly maintenance fee?
Nope. That's not our bag. Instead you'll be offered the chance to update your site as and when you feel ready and you'll be quoted for this design time before we begin. If you don't need to make any updates or changes then there's no charge.
Do you only work with clients in the UK?
No! We love supporting local independent business owners to thrive and grow, but we have worked with brilliant people across the country and internationally.
What if I make an error when working on the site myself?
If you make an error whilst adding new content, changing images or working in the admin area then we are more than happy to rectify this and you'll be charged with our hourly design fee. We always make sure you have everthing you need to maintain your website though, so thankfully this doesn't happen often!